Yes, we provide all types of local and long-distance taxi services other than airport travel. We offer school runs, corporate travel, private hires, and more in Reading and the surrounding areas.
Usually up to 5–10 minutes; longer waits can be arranged if needed.
No, smoking is not permitted in any of our vehicles.
Yes, small pets are welcome. Please mention it while booking so we can arrange a suitable car.
You’re welcome to bring your own baby seat, or request one in advance when booking.
Of course. Our drivers are always happy to assist with your bags.
You can contact our support team anytime. We’ll update you or arrange another car promptly.
Contact us immediately. We’ll locate your item and arrange its return.
Yes, our taxi services operate 24 hours a day, 7 days a week.
We operate around the clock, day and night.
Yes, we have the Green Metro Cars mobile app. Our taxi app allows easy booking, live tracking, and secure journeys.
Yes!. You can open an account with us for daily bookings. Business and personal accounts are available for regular or frequent travel.
Yes, cancellations are allowed. Just inform us as early as possible to avoid charges.
Yes, multiple cars or minibuses can be booked for groups, events, or according to your needs.
Yes, pre-booking is recommended, especially for airport or long-distance trips.
You’ll receive instant confirmation by text, email, or through our app.
You can reach our support team 24/7 by phone, email, or live chat.
No. There are no hidden booking fees. You only pay the agreed fare.
You can pay by cash, card, or secure online payment at the time of booking or after your trip.
All card payments are processed safely through encrypted systems or in-car terminals.
Yes! Fares depend on distance, time, and location, but all prices are quoted clearly before you book.
A small waiting charge may apply after the free waiting time, depending on the duration.
Yes, a no-show fee may apply if the driver has arrived and you haven’t cancelled in advance.
Yes, digital or printed receipts are provided on request after every journey.
No, all fares are transparent. You only pay the price agreed at booking.
Yes, every driver is fully licensed, DBS-checked, and trained for safe, professional service.
Yes! All vehicles are regularly cleaned, serviced, and inspected for safety.
Yes, you can request a preferred driver or taxi if they’re available at your booking time.
Our fleet has flexible vehicle options, including executive cars, standard saloons, wheelchair accessible taxis, and minibuses to suit different passenger and luggage needs.
Vehicles are regularly serviced, inspected, and maintained in our own garage to stay safe and reliable.
